Appointments & Cancellation Policy & Refunds

Your appointments are very important to the Sweeney Todd Hair team members and are reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we require 24-hour notice for cancellations and/or reschedules. 

Notification given less than 24 hours prior to your scheduled appointment will result in a cancellation fee equal to 50% of the reserved service amount. “NO-SHOWS” will be charged 100% of the reserved service amount.

All guests who cancel late or do not show up for their scheduled appointment may be required to leave a deposit for future services. This deposit is non-refundable in the event of cancellation within the requested 24-hour time frame. 

Sweeney Todd Hair Salon Team takes pride in our trend-setting creative design services; however, if for some reason we miss the mark of excellence in our service execution towards you- Please notify Sweeney Todd Hair Salon Management within 48 hours of your service(s) Sweeney Todd Hair Salon Management's decision, a complimentary "redo" or alternative solutions may be possible. Please note that Sweeney Todd Hair Salon does not issue refunds for any services.